TELKOM CONNECTIN ISSUE

I app**** for Telkom's Fibre 1 February 2022, with my same email address which was active for over 30 years at Telkom to be available the 1st of March 2022. To date, which is 4 March 2022 no luck, they send me backwards/forward 10210 and 10213 (4 x times)as the people working there has no idea what they are doing. Spending over 2 hours as my email isn't working(incoming), the landline also not working after a Technical guy came to the house to get this done and told me to phone 10210 to sort this email issue out. NO LUCK. the guy supported me on 10213 at last (Wishful thinking) (5th time) got outgoing email working an was supposed to phone me back when I emailed him this morning (4.03.2022) to so nothing came through with my Mobile number. Now exactly 24hrs later no response from him. NICE WORK TELKOM