WB
Werner B

1 reviews | Active since Apr 2009

18 Nov 2015, 19:01

Telkom confusing to deal with

Guys at Telkom, why is it so difficult to get confirmation from you on whether or not my ADSL line has been transferred to the Openserve (Wholesale) staging (holding pool) to allow my new ISP, Axxess, to take over my line. No one at Telkom can give me a final answer.

0
Replies (1)
Telkom
Telkom's reply18 Nov 2015, 20:15
Official
Hello burgerws,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169189.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media