1 reviews | Active since Dec 2016
Telkom Confused - Cellular Contract for Diplomatic Mission
<p>We are a diplomatic mission and already have an account with Telkom for God knows how long, and have fixed line services, internet services, data services etc., from Telkom.</p> <p>However, we recently requested Telkom for adding a cellular contract on the same account.</p> <p>No one at Telkom has any idea how that will be done and how to process the case of Embassy/Diplomatic Mission. </p> <p>And when someone was finally able to take down the Order from us on phone, Telkom put it as a regular business and then Telkom keeps on asking for business registration documents, which obviously being an Embassy/Diplomatic Mission we dont have. Telkom finally rejected the request on non-provision of business registration documents by us.</p> <p>There must be someone in Telkom who knows how these cases are handled and how to add a cellular contract on the existing account of Embassy/Diplomatic Mission.</p> <p>Regards.</p> <p> </p>
Thank you for your post.
Please be advised that your query has been sent to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Please be advised that your query has been sent to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
There is no feedback from any side after your reply on 30th December, 2016 ?
There is no feedback from any side after your reply on 30th December, 2016 ?
The issue is still pending and no progress on it ?
How long will it take ?
The issue is still pending and no progress on it ?
How long will it take ?
I was just talking to Telkom Sales on 10213 and they have said that you have closed down the AI ********** that you gave in response to my posting my issue here.
Was this AI number only an eye wash ?
No action has been taken on the issue as yet and another month has been wasted by TELKOM.
I was just talking to Telkom Sales on 10213 and they have said that you have closed down the AI ********** that you gave in response to my posting my issue here.
Was this AI number only an eye wash ?
No action has been taken on the issue as yet and another month has been wasted by TELKOM.
still no update on the issue
still no update on the issue
