Telkom condones theft by staff.

<p>I was de*****ed in your shop on 9 April 2017. I contacted your social media team and have gotten ZERo assistance since. Just a chain of canned responses. They even asked formy number twice because scrolling up is to much work. <br /><br />I was advised to go into the shop, which I did but the manager refused to comeout and help me because it was his birthday. Your social media team is the most frustrating thing I have ever experienced in my life. I believe that no response would have been more pleasant than this condescending group of individuals who just copy and paste all day long. </p> <p><br />They wont help me. They wont help me escalate my querry and they took 9 days to tell me I did a sim swap on the 9th of April. Something I had already told them on the 10th! I love Telkom products but the service really has you thinking twice. Why don't I matter???</p>