MG
Melissa G

1 reviews | Active since Apr 2015

23 Apr 2015, 23:54

Telkom Completely Useless Ref***7 /***

I have reached my breaking point with this stupid ****ing service provider! Bunch of useless idiots.<br> <br> After numerous calls to call centre, I was told that Telkom is at fault and that my line would be reconnected within 2 - 5 hours. Everyday I get told the same ****ing thing, This is getting ridiculous!<br> - It has been 9 days now that my line has been suspended because Billings division cant add nor subtract<br> - My line is a Business Line so I have loss of income. I want my account to be pro rata<br> - I have MISSED a FAMILY FUNERAL because my line has been down<br> - I don't know how difficult it is to reconnect a ****ing line<br> - Sick and tired of useless call centre agents either saying - \I don't know"or \""I cant help you\"" - ****ing try"

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Replies (1)
Telkom
Telkom's reply24 Apr 2015, 09:31
Official
Hello melissagovender8,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106173.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team
.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team