TELKOM COMPLETELY ***********

We joined telkom in Jan '19 on ADSL noticed that the fee of R809 differed every now then that caused me to have to go in to do a deposit. I cannot see that it is legal to sell a product at a price and no mentions that it might differ. Never the less I was contacted by a sales agent in Oct '19 to say the my area has Fibre now and they can MIGRATE my ADSL line to a 20mbps Fibre connection for R806.01 p/m the sales lady noted to me it's a plain migration therefor no cancellation NO HASSLES, NO CANCELLATIONS, NO EXTRA COST etc etc. Now 2 MONTHS LATER, I am sitting with TWO services with Telkom an ADSL AND A FIBRE so obviously that means TWO ACCOUNTS TO PAY where as only 1 is running. It took me basically 13 days for someone somewhere in Telkom to do a cancellation for the ADSL as to which I'm still arguing because as sale stated is a MIGRATION not a CANCELLATION and as I mentioned it was sold to me @ R806.01 just to find out my debit order is R899 WHO THE HELL AUTHORIZED YOU TO DO THAT BECAUSE IT WAS NOT ME???. Till today I haven't come across one single Telkom agent that understands me or are able to sort this issue for me. I WANT MY MONEY BACK THIS IS ABSURD!!!