AS
Angelo S

1 reviews | Active since Mar 2009

13 Mar 2015, 12:03

Telkom completely forgot about my fault

Is the 3rd time that I complain on Hello Peter about my problem with Telkom.<br> I have an ADSL connection problem. <br> In the beginning of January a Telkom technician came to check my line and found out that there is a problem with a underground cable, he told me that the right department would correct the problem but 70 days later no one bother to help with this problem.<br> My contract is with MWEB, themselves have logged several faults to TELKOM as well but Telkom is not interested in solving my problem or even contact me back and give me a reason why.<br> I am really disgusted with Telkom and the way they handle my problem.<br>

0
Replies (1)
Telkom
Telkom's reply13 Mar 2015, 12:14
Official
Hello angelos,

Thank you for making contact.

We do apologise for the delay.

Be advised that our team is conducting an investigation to trace this issue and we will feedback to you the soonest.

Your social media ***.


Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***