GH
Gregory H

1 reviews | Active since Sept 2015

09 Sept 2015, 12:06

TELKOM COMPLETE LACK OF INTEREST AND SERVICE

My company COLORSEPS cc ordered a new upgraded faster ADSL tel service from Telkom well over 2 months ago from a Telkom salesman who came to our offices and sold us the idea of a new upgrade. Made sense at the time.We were informed that after signing a new 24 month contract that it would be installed within 2 weeks with a new faster modem, cheaper per month billing, bigger cap, fiber optic, unlimited calls per month, etc, etc. We were given a contact no to check on progress, but after many calls to the no, various e mails to check on progress to 3 different persons at the contact number we have not had a reply to our queries. NOT ONE. This is the kind of service we get from Telkom even though our company has been a client of TELKOM since we started in 1984!! THE SERVICE IS DISGUSTING.

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Replies (1)
Telkom
Telkom's reply11 Sept 2015, 10:01
Official
Hello shirleyh,

Thank you for making contact with us.

Be assured our Team will be in-touch to assist you with this.

Ref SM144661

We do apologise for any inconvenience caused

Regards,
Didi
Telkom Social Media Team
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