Telkom Complaints

<p>We moved from the Eastern Cape to a small holding at Broederstroom (North West Province) at the end of November 2015. After months of negotiating and going from pillar to post, I finally got signed up with Telkom for an LTE router (because they stole the telephone lines 5 years ago and never reconnected - needless to say the offices were not aware of it). Once on the go, I found that I was more off-line than on-line. My main income is bookwork on the computer and I need a stable internet. On the 10th of February, I went back to the offices where I got the router, I handed in the equipment and cancelled my contract as Telkom could not deliver a service. Now, 5 months later they are still deducting the debit order from my account and phone call after phone call, I cannot get them to cancel the contract (and debit order). I have heard a lot of your website and my hope is now that you will be able to help me.</p>