TELKOM COMPLAINT

I took a data contract with telkom last year during the intense lockdown for work purposes.

Only to have two amounts debited on my account neither of the amounts being the R119 contract I agreed to.

It is also impossible to contact Telkom not being a Telkom mcellphone user.

Then it was now R199 debited from my account, After emails and comments on social media to query this. I then went on their website to cancel my contract countless times, not once was I called by an agent or any of my queries responded to.

I then reversed all debit orders monthly, this still didn't get any agent to call me.

I am now being harrassed by Telkom's Debt collectors/ lawyers serving me with Final Notices, I forwarded emails were I had been trying to contact Telkom still no response on my queries.

R199 is still the amount being charged, which I never agreed to.