TW
Tim W

1 reviews | Active since Sept 2014

17 Mar 2017, 14:56

Telkom Complaint

<p>I am absolutely frustrated with Telkom....They were supposed to install an ADSL line at my residence in 2015 which they never did, but they have been hounding me for the last year of an outstanding account of R3000...this is impossible as the line was never installed. They cannot produce a contract to say that I have had the line installed but are trying to get money out of me for nothing...I have been harassed by 2 debt collecting companies on their behalf and they just don’t seem to understand that Telkom has no proof that I owe them money. They are now threatening to blacklist me....and if this happens I will drag Telkom to court and get them to repay every cent of my time that I have spent on this mistake that they have made....I can’t believe they can be so ***********!</p>

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Replies (1)
Telkom
Telkom's reply20 Mar 2017, 07:55
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,