JV
Jurie V

1 reviews | Active since Jul 2016

23 Jul 2016, 13:44

Telkom complaint

<p>Horrible product, horrible service.</p> <p>Took out a LTE internet contract. The signal is horrible.</p> <p>Signal jumps between 0/5 to 1/5 bars.</p> <p>Locked this case with Telkom in April, it's July now, not yet resolved.</p> <p>I called in numerous times where I was just told that they are still working on it and **** to saying I will be called back. I have requested a manager to call me, I have written a formal complaint email to Telkom 2 weeks ago, no response... they just keep on deducting my account.</p>

0
Replies (1)
Telkom
Telkom's reply25 Jul 2016, 13:14
Official

Hi Pitchkor

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,