Telkom Complaint

I app**** for Telkom's uncapped LTE deal online a month ago. The next day I received received an email with a ticket number saying that my application was successful and that an agent will be in touch with me.<br> I waited for 4 days and no one contacted me. <br> I then called Telkom's customer service department to make a follow up, but I was rudely told that I have to wait 8 working days for the sales department to contact me.<br> After 9 working days, still no one had contacted me. I then tried numerous emails, but I have not received a single response. I tried the online chat to an agent on numerous occasions, but I am always told that someone will contact me tomorrow, but no one has done so. I tried calling in, but I keep being put through to a different department or i am put on hold for ages until the line goes dead.<br> <br> This treatment of a new/potential client is unacceptable. <br> Can someone from telkom please assist me. I don't want a reference number or a contact number or any excuses.<br> I just want what I app**** for.