TELKOM Communication not that good. Are they aware that customers pay them?

There seems to be a problem in the accounting department. If an EFT was made it does not reflect on the customer's statement. Your account is immediately handed over to Nudebt which deducts the money. If you do get hold of a consultant they neither can see that money was paid in. All proof has been sent to their email address at *** This is the feedback: Delivery has failed to these recipients or groups: *** (***) The recipient's mailbox is full and can't accept new messages at this stage. Message is therefore not delivered. Please try resending this message later. [Telkom SA SOC Limited. Registration nr: ***]