TELKOM + COMMUNICATION = INCONVENIENCE (ironic)

<p>I cant seem to understand why aquiring a business service from Telkom, turns out to be a nightmare and such a huge inconvenience. The radio business is an environment that has things happening instantly and requires certain services to be made available as a priority.</p> <p>There is a service/product that is called Integrated Data Sim/Service that would benefit the business as alot of the times the radio station is mobile and requires such services, but, Call centre agents dont seem to have knowledge of this, after being transferred to so many different departments i finally got through to someone that knew what i was talking about. I was told i could apply for the service from a Nearest Telkom Branch. I went to that nearest branch and was told they do not offer that service and i should try a branch at another branch (Southgate Mall) which is a total inconvenience for me, this incident just adds to the countless issues that the business is faced with, regarding Telkom. The business has been offered many service at much reasonable rates, but we opted to stick with Telkom from a loyalty aspect. Unfortunately we are now faced with making a business decision which will result in us cancelling our services with telkom.</p> <p> </p>