telkom communication

<p>have two telkom accounts : landline ac ********** ********** 22011 - have complained number of times that internet and call line doesnt operate nicely in the area we lived in, we then requested via cancellation form to cancel this - which was emailed a number of times, called number of times to sort this problem out - begin aug 2016 - sept 2016 we moved to new house - landline was cancelled, not internet, again i have have number of communication with telkom via facebook and bayside mall, to this day 19 dec 2016 no one has made effort to sort this problem out....</p> <p>telkom mobile ac ********** ********** 065011 - on this ac we also had two laptops, one expired may 2016 other sept 2016, from may 2016 until today i have tried to cancel this as telkom is charging me for the laptops and im due for a credit on the charges, which i have requested to be refunded onto telkom mobile account, i have visited bayside telkom a number of times, costing me fuel from langebaan to cape town, i have also emailed a cancellation form to telkom many times over, i have called them many times over as well as facebook communication, to this day no one has come to help me to sort this problem out, im so furious now that its dragging out, the mobile number has now been frozen which has set us back on our business and we are losing business due to this situation....im now ready to take this matter further and hold each and everyone responsible for loss of income and inconvenience....</p> <p>telkom has delivered the worst service ever, we have been with them for over 16yrs and had never had problems with them until last 7 and half months......</p> <p>im now at wits end as this matter on telkom internet and mobile is not being resolved.....all i want is this matter to be solved so that we can move forward, my business is being affected.....</p> <p>hope someone in telkom with some brain sense will come forward and help me to sort this matter out.....</p> <p> </p>