IM
Izelle M

1 reviews | Active since Jan 2018

12 Jul 2018, 15:49

TELKOM COMMITTING *****

I have had ongoing issues with Telkom for months on end and absolutely no solution at all. I have cancelled my landline in September 2017 and after months of sending the relevant documents to just about every person at Telkom my services were suspended. I then wrote a review on HELOPETER after which a credit was given and my services reconnected AND ALL I REQUESTD WAS TO HAVE AN EMAIL ACCOUNT WHICH WAS QUOTED AT R19.50PER MONTH. TELKOM re-instated my services and happily continued billing me for a service that was cancelled in SEPT 2017!!! Now if that is not ***** I really do not know what is!

0
Replies (1)
Telkom
Telkom's reply19 Jul 2018, 07:56
Official

Good day izelle-du-plessis,

Thank you for making contact with us.

I have reported the following case ***1 and handed it over to our testing centre.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,