Telkom committing ****************

Cancellation request ********** 95. I canceled my landline on 12/12/2018. Telkom has already cut my line but continue to debit my bank account in full. I have contacted them several times and emailed them to no avail. Telkom is a bunch of ******* committing ****************. When I signed up with them it took 24hours to process the request and activate services, its been 3 months on this cancellation and nothing yet. In addition their 10210 call agents are very unprofessional and ***********.