1 reviews | Active since Mar 2017
Telkom committed ***** and ******. Opening a ***** case.
<p>I app**** for a mobile contract, this contract was supposed to cost R700 a month. It was explained we would not be charged for for the first month they took R700 out of my account which I was told would be put back into my account and never was. When this was went in and asked the lost the statement even though I presented my bank statement. I got my first debt order for R1 400. </p> <p> </p> <p>This is is apparently not a top up contract as we were originally told it is an open contract, after the one gig is used up. our bill for February was R1 500 and I have no idea why. I have not signed a contract with telkom either yet they have ****** around R3000 from me. Someone must have signed in my behalf and they have no record of my contract. I have been to telkom and called and no one can help me. </p>
Good day Dyllan,
Your query has been logged with our Accounts team for payment allocation and bill dispute, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Dyllan,
Your query has been logged with our Accounts team for payment allocation and bill dispute, feedback will follow.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
