telkom commits *****

I recently took up an adsl line with telkom some where towards the ending of march i was told i will be charged pro rated and then i was told that i must upgrade to 10mbps per a second and i wont be charged the full amount as the month is almost over i call in the month of april only to ear i have a bill of 2300 due by the 4th of may which i will not pay as the call center has been opening all different accounts on my name and i am geting billed high i will inform all the credit bereaus about this matter as i am a good payer and due to this misconduct will not be bad i want my telephone line to be cancelled. Immediately. And i will report this matter as ***** to the saps