Telkom commits *****

Ive had enough! I ordered a R499 iPhone 6 plus and was kept waiting for weeks as Telkom was out of stock. I contacted them and told them to cancel the order and went to MTN (a superior network in every way). Weeks later an iPhone was delivered to my staff at my office. No ID provided, No Rica documents provided. I immediately contacted Telkom and said to come collect the phone. 5 days later I receive an sms that they will be delivering the phone to me. They arrive on a Monday with another iPhone. I tell the delievery company I dont want it and he says he was instructed to collect the phone that I had via sms. I gave him the phone and he leaves. I was charged before they delivered the phone without my authorisation. I was charged R962 this morning and I dont have a phone with Telkom. I will be reporting you to ICASA. I will be having the R962 returned to my account today. It seems know one knows how to do their job at Telkom and departments dont speak. I certainly hope Telkom does not aquire Cell C as they will ***** up a reasonable good company. TELKOM, Cancel this Account immediately! You are committing ***** on my bank account! The Telephone Number that was sent is ***.