Telkom collection process sucks

<p>I have Telkom mobile contract. Last month I could not pay for different reasons but on the 15 and 18 of this moth I settled the outsiding amount. When I asked Telekom to open my account they say bcs it is under collection it will take 15 days from time of payment to allocate my payment plus 72 hours a to open it once allocated. I feel bul**** as customer since I have paid my outstanding debt but I can't use my phone for such a long time. I realy need my phone to be active since my life depend on it to receive import communication. </p> <p>It is crazy that Telekom has to take this long to allocate payment to the arreas acounts in this age and time.</p> <p>In addition you can't call or send communication to collection dept, you are only allowed to talk to call centre who will advise you to wait for 15 days plus 72 hours. I really find this process unfair to customers esp if one has settled his arreas.</p>