Telkom Clowns and Bad Service

I app**** for internet and they came and did the installation. What they did not tell me is that there is no Telkom coverage for our area (Risiville, Vereeniging). I submitted numerous complaints at the time but Telkom does not reply or call me to come out and see what the problem is. During this time we had used the telephone line to make calls but did not enjoy the internet. Then I cancelled and even here they could not get it right. For obvious reasons I stopped paying the account and some stupid person keeps on sending invoices out to us. Not sure how this invoice gets generated but it should not have come to us. Nevertheless, I start sending out emails and someone actually rep****. I explained the problem but it seems that even that person does not know what to do. After a few ugly emails she understood but that is where it stopped. I had to and even to date I have ask for feedback on this account and everytime there is a different excuse. I then sent her the newest account I received...she then rep**** "Thank you this is the final invoice now a can arranged for the rental credits to be arranged". For crying out loud - are they not supposed to have access to my account and see how they can assist me? This was the 14th of this month.

I expect ALL my monies back I paid towards the internet. The calls I will pay but they owe me subscription fees.

Readers I strongly suggest you guys drop or never open any account for services with Telkom. You WILL be disappointed. Go out and look for another service provider out there. This will save you endless headaches.

I get the distinct feeling that 99.9% of Telkom staff does not know *** they are doing.