1 reviews | Active since May 2018
Telkom - Closing Account
February 2018 we closed an account with Telkom and followed the protocol given by Telkom. There was a credit amount on the account that had to be refunded. Up to todays date still no respond. We contacted them every week and we get told they would phone us back, but still nothing. 28 May 2018
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team