Telkom closes faults wihout responding after November storm

<p>Our home Telkom landline went out of service during the big storm of 9 Nov 2016.</p> <p>The fault was reported the next day with the Telkom ref number ********** 44. SMS confirmation of the fault log.</p> <p>An SMS of the fault transfer to the technical division was received the next day Fri 11 Nov 2016. Great some progress and professional feeback.</p> <p>When following up on Sunday 20 Nov 2016 the fault was reported to be closed. The line is still very much dead and no technician had been to the house.</p> <p>A new fault had to be logged to have the still very much dead line repaired.</p> <p>New fault ref 147CRZ201116.</p> <p>No progress 4 days later still.</p> <p> </p>