Telkom client unsatify

<p>Good morning, currenlty im not a very happy client, firstly i have been notified yesterday that i have been paying for a 4 mbps line and only have 2 mbps line??? secondly i have purchase a portabel wifi rooter and after nemurous occasions had a problem with this rooter, because i travel alot i spesificially asked the lady at BAYWEST MALL< PORT ELIZABETH, i need to get the rooter to be integrated with my home account, which happened, but after calling again on saturday 29.04.2017 (travelling from uitenhage to Oudtshoorn) i had a problem with the rooter again, I then decided to go the Telkom in George Mall, which i was informed that i only received 1 gig per month on my rooter, which i find very annoying as i was never informed about this gig per month, I have a uncapped account at home, therefore giving me only 1 gig per month is ********** from Telkom. The salesperson at George mall told me that they send out notifications to all customers, which i never recieved, I do not accept this. What do i do now....</p> <p>I need the rooter to be linked to my home account with uncapped WIFI... if this is not met i will have to take action against ********** customer information,</p>