Telkom Client Service SUCKS!!!!

I place a Order online for a phone on the 26th of Feb.they phoned me the next day, and told me that my account will be debited within 48 hours and my phone will be delivered within 5 days. The 2 of March I emailed them, they didnt respond.

On the 3rd of March I phoned 081180 after 20 minutes they told me they cant help me I need to phone 10213. I phoned them they told me that I had the wrong department, they told me to phone 081183. I did phone them but they told me I should phone 10213 and that they are the correct department. I phoned 10213, the lady told me she will be directing me to a department that should be able to assist me. after waiting a Lady told me that I'm at the wrong department, she can only handle residential numbers and I should phone 081183. I actually wanted to cancel my contract at Vodacom and move to Telkom but they are just as bad...I've been busy trying to for several hours to contact them.but at this point I really don't care if they don't come back to me, Ill just stick with Vodacom. This is so depressing, there is NO good service providers in SA.