1 reviews | Active since Jan 2016
Telkom Clears faults without Fixing the Problem
Internet dsl line keeps dropping, been login this fault from last year September, all Telkom does is sends out a technician that would check the line and then clear the fault without the fault been fixed. The 2nd last tech told me that they have changed the current service over to a new system and that getting a VDSL modem would help, paid R1300 for the mode and still nothing, the last tech replaced the cable from the poll to the house and still the problem persist. <br> all i can do to stop the line from dropping is calling in and making them reset the port every 2-3 hours, which does not help when I use my online Gamining time from 9pm till 1am when they are closed.<br> <br> Telkom NO HELP whatsoever <br> <br>
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM187487
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM187487
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
