Telkom circus

I app**** for a household fixed line package Two months later after over 100 calls the manager, Skosinathi, at ********** advises that there are no cables in my area and that he guarantees that I will get the same package if I go to a mobile store I did so, and despite getting nothing close to what I was promised, I signed 2 contracts on 31 May 2018 I now get billed for the entire month of May 2018 Nobody can assist on any number provided and NOBODY at Telkom knows the head office number. But im told ID BETTER PAY or else my line will be suspended/ Is this the great manner in which new clients are treated at Telkom