Telkom Circus
<p>Cancelled a contract in person with Newcastle branch within 1 week of order, due to non delivery. Its 4 mths now, but debit order continues on my bank account and there is no end in sight for this matter to be resolved. Matter is still being handled by Tellkom office in newcastle - even they (newcastle) complain that they cannot contact cancelllations department. Imagine-Telkom having a problem contacting Telkom. Its a CIRCUS.</p>
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Telkom's replyOfficial
19 May 2016, 09:48Hi azhar-paruk
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM234672
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply19 May 2016, 09:48
Official
Hi azhar-paruk
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM234672
Regards
Luleka
Telkom Social Media Team
Best regards,
's updateReviewer Update
20 May 2016, 05:29This is the 6th time I am complaining about this matter (over the last 5 months). You have given exactly the same reply on each occasion. Stop 'copy & pasting' replies - rather DO something about it. I don't accept your apology and have very little hope that it will be resolved.
's update20 May 2016, 05:29
Reviewer Update
This is the 6th time I am complaining about this matter (over the last 5 months). You have given exactly the same reply on each occasion. Stop 'copy & pasting' replies - rather DO something about it. I don't accept your apology and have very little hope that it will be resolved.