Telkom chows DATA with no reason
I had 1.8 Gig last night by 22h00, tried to login again at 3h00 my DATA was used up in 2min. bought once off daily data and is was depleted again in 5 min. Everything is all fine with my phone nothing has changed and no running apps. WHAT'S WORSE IS CALLING TELKOM ON 081180 FOR HELP AND ALL THEY CAN SAY IS THEIR SYSTEM IS DOWN THEY CAN'T HELP. IT HAS BEEN OFFLINE SINCE 00h00 TILL NOW. I WANT TO KNOW WHAT HAPPENED TO MY DATA. Telkom staff are unprofessional and always cant help.
Good day molefeandriesmokadi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day molefeandriesmokadi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,