Telkom cheating their clients

<p>I have four contracts with Telkom and in December when I app**** for another contract and was approved. The first payment was deducted from my account and after 4 weeks I had still not received my order so I cancelled it and requested a refund. I was told that that would take 21 working days. It is now mid-April and I am still waiting for my refund. I have called them several times and spoken to multiple people (Zintle, Gugu, Anita Dlamini...) had have been given the run around by these people who claimed that the 'back office' was processing my refund. Is Telkom so desperate for money they are willing to ***** it from their clients? I have been left very frustrated with Telkom and have started cancelling my contracts with them as the term ends. Their inability to resolve such a simple request says a lot about the staff. ***********.</p>