1 reviews | Active since Jul 2013
Telkom CHEATING Customers
<p>My WiFi contract expired on 28 February 2017 and I gave a 1 month notice on 30 Janury 2017. To date the contract is not cancelled even though an acknowledgement was sent to me and I was also given a reference number.</p> <p> </p> <p>Telkom continues to deduct money from my account without my authorisation. This is ********* as I never gave you authority to do so. My method of payment has always been EFT. Why are you cheating customers? Why are you not STOPPING this service? Your service is APPALLING!!!! I want this service to be stopped NOW.</p>
Hello snkundla
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello snkundla
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Siyanda
Please note that note that we have requested feedback from cancellation team and they will get in touch with you.
Regards
Diketso
Telkom Social Media Team
Best regards,
Hi Siyanda
Please note that note that we have requested feedback from cancellation team and they will get in touch with you.
Regards
Diketso
Telkom Social Media Team
Best regards,
Thank you Diketso. I would appreciate if the service can be terminated ASAP.
Thank you Diketso. I would appreciate if the service can be terminated ASAP.