DA
Dawood A

1 reviews | Active since Sept 2016

24 Aug 2017, 21:06

Telkom cheated me

I app**** for an ADSL service a month ago and i was advised by the sales consultant i have to pay R700 for an activation fee and the service will be activated within 21 working days, its been a month now and received no help or support from telkom. i called the call centre numerous times and was told a technician is working on it. after i spoke to some friends i found out there are other services available without the use of telkom and decided to cancel my service with telkom. I called the call centre again and was told by an agent a technician will be by house on Friday, that has not happened. Telkom is good for just taking your money they are like *******. Please be aware of this scheme.

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Replies (1)
Telkom
Telkom's reply01 Sept 2017, 13:24
Official

Hello DWDadams

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the order number for our fulfillment team to assist further.


Regards
Noleen
Telkom Social Media Team

Best regards,