Telkom Chatsworth centers ****py service

Telkom Chatsworth center on the upper level really stink*****r management and untrained staff.i was messed around for a good few weeks to get my fibre line reason being a staff member didnt know what she was doing.the manager mr zulu who spoke to me and said he will resolve the matter and i must send him an email.from date till now he never reply or even call back.i would really like to know who owns this store.