Telkom chat support, what is the point?
Twice I've used Telkom's chat service and it's beyond terrible, the app is slow and hangs up all the time. The operators take ages to reply and when they do they keep on asking "What seems to be the issue", seriously, after describing my issue twice I get the same reply "What seems to be the issue". Beyond frustrated. If you can't provide a decent, reliable channel to help your paying customers what is the point??
Good day
Thank you for making contact with us. Please give us a brief description of the problem you are experiencing, and send us a private message or email us at *** to provide your service details and contact info.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day
Thank you for making contact with us. Please give us a brief description of the problem you are experiencing, and send us a private message or email us at *** to provide your service details and contact info.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team