NE
Neil E

1 reviews | Active since Jul 2015

05 May 2016, 15:26

"Telkom Chat Service"

This is such a useless service, I can even say that holding on for decades on the phone to speak to a telkom representative is a better hope. --> Yogeshnie Naidoo <-- , you are cold and rude, and I hope you get fired. I had so little to ask and all you could say is go to a telkom store and quit the session. I afterwards phoned in and was finally helped by actually, shockingly, a very professional call center agent, I cannot remember his name, probably because of the shock, but yes, did not have to take off work to go stand in a queue at some telkom shop and my SIMPLE QUERY was answered. As I said, I hope you get fired, really. I would expect anyone to get fired with such an attitude at work. I hope your company does follow this through, and give you a warning.

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Replies (1)
Telkom
Telkom's reply06 May 2016, 13:55
Official

Hi N_Evans

Thank you for making contact with us 

This response serves as confirmation that your query has been received and we will get back to you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM230811

Regards
Luleka 
Telkom Social Media Team