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Rashaad R

1 reviews | Active since Aug 2014

16 Mar 2015, 16:10

Telkom charging me for someone elses account!!!

Telkom has been moved 2 lines belonging to someone else on to my account and they have been charging me for the past couple of months. When i called to have these charges reversed and the numbers cancelled from my account I was told that this could not be done!!!! How is it possible they were able to move these numbers onto my name without my consent however when i as the account holder call to have them removed they cant do that.

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Replies (1)
Telkom
Telkom's reply16 Mar 2015, 17:19
Official
Hello Mmtrading,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96633.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team