1 reviews | Active since Apr 2015

17 Jul 2019, 09:56

Telkom charging me for services that has never worked from installation.

I have never had such bad service I have been waiting from the day Telkom installed our ADSL line three months back for it to work . First it was just to get them to install it then there was a issue on the line and I had to contact the owners of the house next door because telkoms pole was in their yard and the problem was there as it was not the telkoms sub contractors problem as they put it.

The contractors finally came out last week to plant a new pole in our yard but nothing has happened from that day after phoning the subcontractors this morning I still have no answers but telkom is still invoicing me for a service I do not have and and all my phone calls to telkom are falling on deaf ears. Totally discussing how a company like telkom allows this to happen and are not prepared to do about it but still invoice me every month for services never been used due to their contractors incompetence from day one.

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