KH
Karin H
1 reviews | Active since Dec 2012
01 Jul 2015, 14:19
Telkom charging me for data never received and use
In April 2015 we stopped paying our wifi due to poor network signal, this after we logged numerous complaint with Penny our consultant. In June we decided to reinstate it and had to pay for full 3 months arrears which cost us 1407.00, only to realise Telkom do not want to give us our unused 40G not used in May and June 15, this after we pd in full on 26 June 15.Acct also still not activated as on 1 July 2015. THIS IS UNACCEPTABLE
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Telkom's replyOfficial
01 Jul 2015, 18:29Hello karinvanharte,
Thank you for taking our call.
Please respond to the email we send so we can further assist.
Ref SM122242.
Apologies for any inconvenience caused.
Regards,
Didi Guma
***
081 180
Thank you for taking our call.
Please respond to the email we send so we can further assist.
Ref SM122242.
Apologies for any inconvenience caused.
Regards,
Didi Guma
***
081 180
Telkom's reply01 Jul 2015, 18:29
Official
Hello karinvanharte,
Thank you for taking our call.
Please respond to the email we send so we can further assist.
Ref SM122242.
Apologies for any inconvenience caused.
Regards,
Didi Guma
***
081 180
Thank you for taking our call.
Please respond to the email we send so we can further assist.
Ref SM122242.
Apologies for any inconvenience caused.
Regards,
Didi Guma
***
081 180