Telkom charging me for 2 lines and above my limit

I recently moved house. I went in to the store to get my line moved and the person at the Somerset Mall branch said it can only be done online. He was utterly rude and I went online and ap**** to move my line. I also phoned telkom to have this done. <br> <br> I waited nearly 2 weeks for them to move my line from my previous address to my new address and when they came to do the line telkom made a mistake and did paperwork to move my line from my old address to my old address. So I had to wait another 2 weeks.<br> <br> When I eventually received my bill I realized Telkom never cancelled my old line and I was being charged for 2 lines, 2 weekender plans and 2 uncapped adsl packages. I immediately reported this amd the lady who raised a dipute did not even capture the info correctly. I phoned again as I put a limit on my debit order of R1000 in case they make a mistake like this. I asked them to make the limit R600 as Telkom must refund me for the mistake. The manager confirmed it is set at R600 max and now they debited R1000 again and charged me for 2 lines again and still did not sort out my dispute! What a pathetic service!!! <br> <br> I need this refunded asap and def looking at other means of internet!