Telkom Charging for cancelled service.

Good day,

My service has been suspended due to none payment on the 1st of June 2018. I was therefore disconnected and did not bother at the time as I had some unforeseen expenses that I had to cover. At the end of July I received an account on which I was charged for the months (June and July ) that I was disconnected. In Uagust I went to telkom offices and they let me make an inhouse call as they were not able to help with account queries. A dispute was registered. On the same day I also tried to registered a dispute again for show max subscription that was being charged double on my account. This I have tried sorting out in March this year already without any success. While I was on the call I was instructed that the cacellation of showmax must be done online through the telkom app. I did exactly that . After a while in August I received a message stating that the dispute was resolved but no details were given and my services was connected in the meantime. Today I receive an invoice for the balance that is outstanding which included the months that my account was inactive and the showmax subscription still going off on my account (in double!) . How can you charge me for a service I did not get since my account is suspended and double for the same service that I cancelled in March already? I do not have a contract with you and I am on a month to month basis, but you keep invoicing me for a service I am not receiving this is just wrong. I want you to cancel my account with you and I will re-apply after the balance has been paid or I will get a service provider that actually deliver, as I will never be able to get up to date if this continue.