HS
Herman S
1 reviews | Active since Apr 2018
04 Apr 2018, 11:05
Telkom charges you for service you don't have!!!! SHOCKING!!!!
I app**** for 40Mbps Uncapped Home Fibre in December 2017. The Telkom people came and told me that they can't install fibre because the fibre box is to far away from my house (approx 30m). Then TELKOM STARTED BILLING ME FOR FIBRE ANYWAY at R1439 p/m!!!! I've been struggling for months to try to get them to rectify the error and my bill JUST KEEPS ADDING UP. Numerous promises have been made to raise a dispute and that they would call me back BUT THEY NEVER DO!!! I've probably lost out on R2000 of work while on the phone with them!! So frustrating! Reference numbers: ********** 9, ********** 36, ********** 6, ********** 7
Helpful (0)
Replies (1)0
Replies (1)HS
Herman S's updateReviewer Update
18 May 2018, 10:54It has been 21 days and NOBODY has contacted me. The issue has NOT BEEN RESOLVED. After 5 months my patience is wearing seriously thin!! PLEASE GET THIS SORTED ASAP!!!!!
2 Feb 2018: Refnr: ********** 9
Refnr: ********** 36 chandazile
21 Feb 2018: Talked to billing. ********** 6 Khanyisa
5 March 2018 talked to Sales: Zama, No refnr
4 April 2018 talked to Sales: Thembi, Refnr: ********** 7
HS
Herman S's update18 May 2018, 10:54
Reviewer Update
It has been 21 days and NOBODY has contacted me. The issue has NOT BEEN RESOLVED. After 5 months my patience is wearing seriously thin!! PLEASE GET THIS SORTED ASAP!!!!!
2 Feb 2018: Refnr: ********** 9
Refnr: ********** 36 chandazile
21 Feb 2018: Talked to billing. ********** 6 Khanyisa
5 March 2018 talked to Sales: Zama, No refnr
4 April 2018 talked to Sales: Thembi, Refnr: ********** 7