DB
Darryl B

1 reviews | Active since Feb 2017

28 Feb 2017, 20:22

Telkom charges for zero service

<p>Our land line facilities were stopped due to inefficiencies at Telkom last year. I am still receiving accounts from them for charges billed for service fees we never received. The entire community is at a risk in these terrible times due to the decision they made not to continue the service in our area. They have also charged me for a letter THEY sent to inform me of the service discontinuation.</p>

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Replies (1)
Telkom
Telkom's reply01 Mar 2017, 10:24
Official

Good Morning Darryl,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team