KS
Kudzi S

1 reviews | Active since May 2018

07 Nov 2024, 14:36

Telkom charges for services which are not used.

Telkom insist on charging me me for a "suspended" service where they have blocked my SIM card and yet they continue to load bundles on it every month and subsequently billing me for it. Despite calls and emails sent asking them to close the account, they do not respond. Instead they continue to send random debit orders to my account and tried to register a debit order for R5,000 on my account! The staff in their Sunnyside branch were extremely rude and arrogant when I approached them to try and resolve the matter. I am disappointed!

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