Telkom charges for services they cannot provide.

We moved house in November 2020. I put the request in to telkom to move my landline and ADSL to the new address. After a week of no reply I phoned customer care to inquire about my request just to be informed that they no longer have the infrastructure in the area. So I inquired about fibre and was told they can not do that either upon which I requested my contract with telkom to be canceled. The person on the line apologized because they where unable to assist with my request and insured me the contract is canceled. Today 4 months later I receive a message that I have been handed over and my service has been suspended due o non payment. So I call the number provided and was told to call a different number. So I call the number just to be told to call a different number again I call the number and guess what I get told to phone another number. Ok 4th time luckyt call the number....... it does not exist. So nice telkom you want to charge for a service you cannot provide and make the customer run around. So glad you are no longer my service provider.