Telkom charges after termination

In my previous complaint I reported yesterday, telkom rep**** as follows:<br> <br> \Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM163162."<br> <br> \""The relevant department\"" indeed has been working on this. <br> I received a phone call last week from a collection company which Telkom hired to collect the fees that were charged during the six months of the delayed termination. The collection company sent me an invoice which said I am responsible for R1513.91 which includes interests and consulting fee.<br> I wonder if Telkom thinks they are working right. <br> <br> Again"