IE
Isaa E
1 reviews | Active since Aug 2013
25 Feb 2016, 08:12
Telkom charged the wrong person
On ***6 I took out 3 Telkom contracts. After receiving the paperwork I realised that the store had captured the incorrect banking details. Calling the call centre I was told to go to the store to correct it. After 3 trips to the store, rude and disgusting service later they hadn't fixed the problem and billed someone else.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
25 Feb 2016, 10:27Hello IsaaE,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Telkom's reply25 Feb 2016, 10:27
Official
Hello IsaaE,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team