Telkom charge me wrong contract and no response

This is my 2nd post to Hello Peter as they deleted the last one simply because Telkom rep**** to the complaint. Well its now heading on almost 2 months that i have had no response from Telkom after phoning them numerous times and seeing them and putting a complaint here. Telkom opened the incorrect contract on my name a deal that is more than what i requested, this month they debited my account more than double of what my monthly payment SHOULD be. This is ridiculous that they cant amend their mistakes or even contact me regarding the matter. On the day that i fetch the product i did not even get my contract paperwork or sign any documents. To this day i still have received no contract or paperwork. I have had absolutely no assistance from Telkom and i want this contract to be cancelled or changed to the one i requested and documented on the application. The Telkom needs to refund my money that they over charged me or im reversing the debit from my account. Most Pathetic service i have ever seen in my life.<br> <br> ***