Telkom charge for a service they dont provide

30 August 2015 I logged a fault with Telkom for intermittent connections problems. The line would die for anywhere between 5 minutes to 24 hours at a time. The first response to this fault was mid September when a technician finally came out.<br> <br> After the technician left to \fix"the line it became even worse. Now my phone line was blocked they said"